The story of Dairyland starts in 1979 with a small ice cream company along Pemba Street, Nairobi. It comprised a basic ice cream manufacturing plant, a very small office and two distribution vans. In those days the challenges of running an ice cream factory were many: a staff of just twenty people at the time, limited technology and storage space, difficulty in differentiating brands due to limited packaging options and limited market access both in Nairobi and upcountry.
In spite of these challenges, the brand has more than survived; it has thrived. The Dairyland team has been, and still is, at the fore-front of innovation and exceptional service delivery, which has propelled the company to becoming the leaders in the ice cream sector in East Africa. Over the years, the brand has innovated some of the most delicious ice cream flavors presented in attractive and eye catching packaging and Dairyland’s vision of having the widest range of quality ice cream has been realised.
The company has also experienced unprecedented growth, acquiring larger, more modern machinery; more skilled staff; extra office space, equipment and systems. At present, it has over 250 employees and a fleet of over 30 refrigerated vehicles to service the whole of East African region. Currently, Glacier Products Ltd is the only ice cream company in Kenya to have had ISO 22000:2005 certification, which has since been upgraded to FSSC 22000. This latter certification is fully recognized by the Global Food Safety Iniciative (GFSI), and shows that the company observes the highest hygiene standards and stringent procedures to ensure that only safe and quality products are delivered to customers. Also Dairyland is HALAL certified, and suitable for lacto vegetarians. Thanks to its fan base, Dairyland has been awarded Superbrand status from 2009 to present. It is the company’s intention to maintain brand leadership in the East and Central Africa market.