Huduma Centre Mombasa Programme is a Government of Kenya initiative whose aim is to turn around public service delivery by providing efficient and accessible Government services at the convenience of citizens through various integrated service delivery platforms. The Ministry of Public Service Youth and Gender Affairs is implementing the programme through the Huduma Kenya Secretariat.
These are one stop-shop citizen service centres that provide National and County Government Services from a single location. The Huduma programme core objective is to turn around public service delivery to ensure citizens access government services in an efficient manner and at their convenience via these 6 channels of service delivery.
At the core of service provision at Huduma Programme are guiding principles that ensure service excellence to our citizens.
Huduma Centre Mombasa has been lauded as a public service delivery turn around initiative by the Government of Kenya that is citizen centric.